"The surveyor was very willing to share, listen and look at all aspects of programming issues. …reviewer brought a unique perspective and provided insightful feedback. Feedback from each program reviewed was positive. Executive Director received information well, praised the process and felt like it was a "different" experience (from typical audits) All reviewers were professional, knowledgeable and a resource." Tampa, FL
"We were very impressed with the level of professionalism exhibited by the surveyor. … provided us with helpful suggestions and insight to improve some of our practices and services. … appeared genuinely interested in the success of our agency. GREAT TEAM!" Oklahoma City, OK
“The surveyors’ consultative approach was very effective. During the process surveyors made us feel like we were in partnership. As a result of the survey the organization is better prepared to serve our consumers in a therapeutic, efficient manner. … is looking forward to a lifelong relationship with CARF.” Raleigh, NC
“Our agency was very pleased with the surveyors’ approach. The findings were in areas that we suspected or were able to benefit by knowing. The surveyors were very clear and precise and knowledgeable of areas being surveyed. Our agency learned from the surveyors and have already implemented some of the recommendations and suggestions.” Mooresville, NC
